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Privacy Statement

The privacy statement below applies to all site visits, transactions and agreements with Thalassa Seafoods NV/SA, located in Antwerp Belgium (hereinafter referred to as “Thalassa”).

Basis for processing personal data

Thalassa processes your regular personal data in accordance with the legal bases of the GDPR law. Based on this law, we can rely on (one of the) grounds below:

  • Consent of the person concerned (Newsletters, agreements)
  • Necessity for the performance of an agreement
  • Necessary for compliance with our legal obligations
  • Promote legitimate interests (processing agreement / personnel administration)

Purposes of processing

Thalassa processes your personal data for:

  • the execution of agreements, transactions and services;
  • relationship management;
  • newsletters
  • product and service development;
  • administrative actions
  • determining strategy and policy;
  • personnel administration
  • application procedure
  • offers

Thalassa processes personal data that is necessary to fulfill the agreement. This data has been collected under an agreement or you have already provided it with a previous agreement. We will send an order confirmation, an invoice and, if necessary, a reminder or reminder. By placing an order, you also give permission to use the personal data you provide for administrative processing. Without this processing we cannot serve you.

Anyone can sign up for our newsletter, we will then send you regular news by email. These letters contain invisible codes that allow us to monitor how many people read our newsletter and which topics are clicked through. We do not register anything by name, we only use general information to improve our newsletter. You can also easily unsubscribe from the newsletter via a link at the bottom of the newsletter.

When you visit our website, we will not collect any personal data without your permission. We do register data that does not contain personal information. This is to gain insight into how our website is used (cookies).

Processing personal data

Thalassa needs your data to keep records, to contact you to fulfill our obligations arising from the agreements made and to store correspondence data.
If you do not provide information, Thalassa cannot do its work and we cannot serve you. This makes the provision of personal data a condition for entering into an agreement with Thalassa.

In addition, Thalassa uses your data to contact you to discuss your order/reservation, which you may be interested in; satisfaction, adjustment, offers (unless you have indicated that you do not wish to receive offers, etc.).

Recipients of personal data

Thalassa processes your data in a central database, Thalassa only uses this system for the processing and development of our products and services. Thalassa’s database is well secured according to European standards.

A limited part of personal data will be provided to third parties (domain name registration, if necessary for collection), for purposes necessary to provide our services and comply with the agreement made.

The necessary (processing) agreements are the basis for the “third parties” that Thalassa uses to provide its services.

Disclosure to third parties

Your personal data will not be provided to third parties without your express permission, provided this is necessary to execute a relevant agreement, to provide a specific service or when the law requires it. Your personal data will never be provided to third parties outside the EU.

Data Retention

We will keep your data for as long as necessary for the processing of our agreement and then in accordance with legal retention periods in our archives.
Newsletter data will be kept for as long as you have given permission, as soon as an unsubscribe from a newsletter has been received, we will delete the data.
We will not keep your data longer than necessary.
When applying for a job, we will store your personal data for as long as necessary for the application procedure.
If no relationship is established, we will delete your data or ask permission to keep your data longer. 

Data security

Thalassa uses careful security procedures to protect the processed data, including to prevent unauthorized persons from unintentionally gaining access to this data. Thalassa therefore uses an SSL security certificate.
Thalassa uses an internet company in the Netherlands for its website, this company has well secured its servers, your data is protected according to the applicable security standards.

Cookies

Thalassa uses two types of cookies on its website:

  • Functional cookies: The main purpose of these cookies is to save you time and effort. For example, if you adjust a web page to your personal preferences or if you navigate a website, cookies will remember the selected settings and preferences for future use. When you visit the website again later, the previously entered data can be retrieved by the cookies, making it easy for you to use the website options as you previously set them up.
  • Analytics cookies: Thalassa uses analytical cookies (Google analytics). Through these cookies, Thalassa gains insight into the use of our website. Google analyzes the information obtained in this way for us. The privacy of the visitor remains guaranteed with these analytical cookies. With this data we can optimize our website, so that we can improve the user experience for you as a visitor. Google is an American company that stores its data on American servers. Google thus complies with the EU-US Privacy Shield Principles.

At Thalassa, cookies are automatically accepted, but you can change the settings of your browser so that cookies are not accepted if you wish. If you choose not to accept cookies, you may not be able to fully experience the interactive features of this website or other sites you visit.

Data Breach Notification Procedure

In the event of a data breach, Thalassa will immediately report this to the Belgium Data Protection Authority. A data breach is a breach of the security of personal data (hack). All those involved will also be informed about the data breach and the risk associated with the resulting data breach will be urgently identified.

Right to access, rectify, erase and object.

You may ask Thalassa for access to the data stored about you. You can also request Thalassa to change, supplement or delete this data.
You can do this by contacting us at info@thalassa-seafoods.be
After receiving your request, it will be tested against legal standards before removing the data.
You can object to the processing of your data or you can withdraw your consent to process data. Thalassa will assess your objection/revocation, i.e. whether your objection does not jeopardize the processing of the purposes.

If you have complaints about the processing of personal data, you can address your complaint to:

Thalassa Seafoods NV/SA
Oude Leeuwenrui 40
2000 Antwerp – Belgium

Automated decision making

Thalassa uses automated decision-making to check the creditworthiness of our customers. It is possible that Thalassa will investigate the creditworthiness before any work is carried out. If this investigation produces a negative result, Thalassa may choose to terminate the agreement. Thalassa can also choose, in the event of bad credit, to carry out work step by step, where payment in advance may be a condition.

Amendments

Thalassa reserves the right to make changes to this privacy statement, for example due to new legal developments or online services. The most recent privacy statement can be found in the footer of our website.

Antwerp, January 2024